Choose a plan that suits your business

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Monthly
Yearly (Save 20%)
Starter
124 /mo
99 /mo
  • 2-5 team members
  • 3 custom forms
  • 10 campaigns
  • 2500 contacts
Start Trial
Best for small companies that want to improve every day
  • On/off switch for publication
  • Unlimited smart groups
  • Unlimited feedback requests
  • Personal requests (text/email)
  • Custom forms & thank pages
  • Support: email, phone & chat
  • Access to 10+ integrations
  • Onboarding programme
  • Multiple languages
  • Team performance
  • Benchmarking
  • Company structure
  • Custom branding
  • URL builder
  • API access
Pro
311 /mo
249 /mo
  • 30 team members
  • 10 custom forms
  • 25 campaigns
  • 10000 contacts
Start Trial
Best for companies with max. 30 FTE that want to improve every day
  • On/off switch for publication
  • Unlimited smart groups
  • Unlimited feedback requests
  • Personal requests (text/email)
  • Custom forms & thank pages
  • Support: email, phone & chat
  • Access to 10+ integrations
  • Onboarding programme
  • Multiple languages
  • Team performance
  • Benchmarking
  • Company structure
  • Custom branding
  • URL builder
  • API access
Business
624 /mo
499 /mo
  • 100 team members
  • 30 custom forms
  • 50 campaigns
  • 25000 contacts
Start Trial
Best for companies with max. 100 FTE that want to improve every day
  • On/off switch for publication
  • Unlimited smart groups
  • Unlimited feedback requests
  • Personal requests (text/email)
  • Custom forms & thank pages
  • Support: email, phone & chat
  • Access to 10+ integrations
  • Onboarding programme
  • Multiple languages
  • Team performance
  • Benchmarking
  • Company structure
  • Custom branding
  • URL builder
  • API access
Enterprise
1249 /mo
999 /mo
  • team members
  • custom forms
  • campaigns
  • contacts
Start Trial
Best for corporates and MNEs that want improve every day
  • On/off switch for publication
  • Unlimited smart groups
  • Unlimited feedback requests
  • Personal requests (text/email)
  • Custom forms & thank pages
  • Support: email, phone & chat
  • Access to 10+ integrations
  • Onboarding programme
  • Multiple languages
  • Team performance
  • Benchmarking
  • Company structure
  • Custom branding
  • URL builder
  • API access

Do you want to use Ratecard as a freelancer? Try our Freelancer Plan Freelancer Plan now for free

Customer Success Stories

Over 8,000 companies improve their business every day with Ratecard

Successful companies translate feedback in service

Thijs Maters
Harvey Nash Nederland
Thijs Maters
Harvey Nash Nederland

Is part of Harvey Nash Plc., a listed organization that focuses on selection and recruitment solutions. Harvey Nash is established in 1988 and has, since then, grown into one of the 50 largest recruitment organizations worldwide. Harvey Nash is also one of the bigger parties on the flex market in The Netherlands. The core activities of Harvey Nash in The Netherlands consist of secondment, contract management and recruitment and selection.

Feedback makes a qualitative contribution to the matching process

Günther Schraven
KPN
Günter Schraven
KPN

With Ratecard, we get an idea of the experiences of our flexible manpower, and with this feedback we can improve the services of KPN Consulting. The more experiences clients and flexworkers share on Ratecard, the better we are able to work together.

Valuable conversation with clients and candidates

Timon van Groningen
WIBA-IT
Timon van Groningen
WIBA-IT

Reviews are discussed internally to optimally take advantage of possible opportunities. For example, we increased the frequency of contact moments with candidates - after placement at a client - because of feedback we received. That’s why we definitely recommend other organizations to use Ratecard!

Frequently Asked Questions

If we don't answer your question here, please contact us

  • What is an on/off switch?

    With the on/off switch you can decide you keep your feedback internally or publish your reviews. If you decide to publish your reviews these will be visible on Google and you are able to distribute your reviews via social media. If not, you keep your feedback internally and nothing is visible for the outside world.

  • What is a team member?

    A team member is a user that can set its own benchmarks, can be linked with feedback forms, campaigns and departments. He or she can also distribute reviews via its social media accounts.

  • What is a custom form?

    A custom form is a feedback form that you specifically set up for (a) certain stage(s) within your client, employee and/or supplier journey (e.g. offboarding). You can link custom forms with team members, departments and campaigns and can also set up a specific thank you page or redirect per form.

  • What is a campaign?

    You can set up one-time feedback campaigns, continuous feedback campaigns and event-based feedback campaigns via Ratecard. Each campaign is linked to a custom form, custom template, team member or department, and a group of recipients. One-time campaigns have one send date and time, while continuous feedback campaigns are sent periodically (every day, week, quarter or (half) year) and event-based campaigns are automations that are triggered by (automatically) adding a contact to a smart group.

  • What is a smart group?

    A smart group consists of a number of contacts and has its own email address (e.g. *@group.ratecard.io). If you send an email or make an appointment and (B)CC this email address, the contacts that receive the email or calendar invite are magically added to your smart group. You can link this group with an event-based campaign, so new contacts within this group will automatically receive a feedback request via email or text.

  • What is a URL builder?

    With the URL builder it is possible to set up custom URLs with (a) hidden field(s), so the people you ask for feedback only have to fill in the necessary fields within your form. You can add these URLs to your email templates and ask for feedback via your own CRM and/or newsletter application.

  • Do I have to commit to a contract?

    No, you can cancel your membership at anytime with no penalty.

  • Can I change plans any time?

    Yes, you can upgrade or downgrade your plan at anytime.

  • Do you offer a yearly discount?

    Yes, we do! Upgrade to a yearly subscription and you get 20% off.

  • How do I know this is right for me?

    Feel free to schedule a demo and we will walk you through the interface and answer any questions you may have.

  • Do you have a money-back guarantee?

    Yes, you do. If you are not satisfied with Ratecard (within 30 days) we will give you a full refund, no questions asked.

  • What payment types do you accept?

    We accept credit card (American Express, Mastercard and VISA) and iDeal.

  • Where can I find your API docs?

    You can find our API documentation here.