Feedback on autopilot via OTYS

Measure and improve your candidate and customer experience. Get reviews to grow your staffing agency. Fully on autopilot.
Ratecard Integration OTYS Recruitment Technology

Want to grow your staffing agency? No problem.

Plug-and-play integration with OTYS

Pre-built surveys and triggers to get you started

We've built many surveys and triggers that you can use out-of-the-box to measure, improve and grow your staffing agency in a few clicks.

Personalised messages to increase response rate

The owner of the candidate or customer will be the sender of your messages. This way, messages feel human and high response rates are ensured. Also, the owner can be tracked back to the feedback collected.

Enrich & filter experience data in OTYS

Experience data in your database

Our integration lets you update custom fields within OTYS, making sure your native data in OTYS is up-to-date with latest experience data. And it can be used for filtering and searching as well. Nice, right?

Embedded charts, dashboards & tabs

We support embedded charts, dashboards and tabs for both candidates and customers, so a unified experience is guaranteed for your recruiters.
Feedback on autopilot via OTYS

We support these events

Feedback on autopilot via OTYS

  • Candidate status changed

    Candidate status changed

    Ask a candidate for feedback when a candidate status is changed in OTYS

  • Contact status changed

    Contact status changed

    Ask a contact for feedback when a contact status is changed in OTYS

  • Placement status changed

    Placement status changed

    Ask a candidate or contact for feedback when a placement status is changed in OTYS

  • Procedure status changed

    Procedure status changed

    Ask a candidate or contact for feedback when a procedure status is changed in OTYS

  • Relation status changed

    Relation status changed

    Ask a contact for feedback when a relation status is changed in OTYS

  • Vacancy status changed

    Vacancy status changed

    Ask a contact for feedback when a vacancy status is changed in OTYS

  • Unsubscribe a candidate or contact

    Unsubscribe a candidate or contact

    Unsubscribe whenever a status is changed within OTYS (or use our batch unsubscriber)

  • Add chart on dashboard

    Add chart on dashboard

    Add a feedback chart as a widget on your dashboard in OTYS

  • Add feedback as an activity

    Add feedback as an activity

    Add feedback as an activity in OTYS when feedback is received

  • Add custom tab

    Add custom tab

    Add feedback as a custom tab on a candidate or contact in OTYS

  • Update custom field

    Update custom field

    Update a custom field in OTYS when feedback is received

Want to know how to grow?Get your demo now.

Proven survey templates

Ask the right question(s) via OTYS

  • Tags
    Candidate

    Intake

    Intake

    How did you find your intake (video)call experience with us? Use this survey template to collect feedback on the candidate intake process.

  • Tags
    Candidate

    Job Interview

    Job Interview

    How did you experience your recent job interview with/via us? Use this survey template to gather feedback on the interview process and make necessary improvements.

  • Tags
    Candidate

    Rejection

    Rejection

    How did the decision make you feel? Utilise this survey template to gather feedback on the rejection process and find ways to enhance the experience.

  • Tags
    Candidate

    Withdrawal

    Withdrawal

    Why did you decide to withdraw? Use this survey template to understand the reasons behind withdrawals and gather insights to improve the experience in the future.

  • Tags
    Candidate

    Post Placement

    Post Placement

    Congratulations on your new role! How did you find the recruitment process? Use this survey template to collect feedback before the candidate officially starts.

  • Tags
    Hiring Manager

    Quality of Hire

    Quality of Hire

    How do you evaluate the hiring process and the quality of the role you've been offered? Use this survey template to gather insights on the quality of recruitment.

  • Tags
    Candidate

    Application / Registration

    Application / Registration

    How did you experience the online application process? This proven survey template probes into areas like the website, job description, and response time.

  • Tags
    CandidateHiring Manager

    Contract

    Contract

    How did you perceive the contract process? Was it clear and efficient? Collect feedback on the contracting process using this survey template.

  • Tags
    Hiring Manager

    Hired

    Hired

    Cheers! We've found a new match. Seek reviews through platforms like Glassdoor or Google and understand the experiences of clients who have hired someone.

  • Tags
    Candidate

    Onboarding

    Onboarding

    How's your new job going so far? Use this survey template to check in on candidates' early experiences and gather feedback for improvements.

  • Tags
    Candidate

    Payment

    Payment

    How did you find your payment experience? Use this survey template to gather feedback on the payment process and highlight areas of improvement.

  • Tags
    Candidate

    Assignment Evaluation

    Assignment Evaluation

    How did you find your recent assignment with us? Gather insights and improve future collaborations with this survey template.

  • Tags
    CandidateHiring Manager

    Call or Meeting

    Call or Meeting

    How did you experience our recent call or meeting? Gather feedback on communication and efficiency using this survey template.

  • Tags
    CandidateHiring Manager

    Net Promoter Score (NPS)

    Net Promoter Score (NPS)

    How likely are you to recommend us to others? Dive into your NPS score and the reasons behind it with this survey template.

  • Tags
    CandidateHiring Manager

    Support Ticket

    Support Ticket

    Were you satisfied with how your support ticket was handled? Delve into the customer service experience with this survey template and uncover areas of enhancement.

  • Tags
    Candidate

    Aanmelding / Sollicitatie

    Aanmelding / Sollicitatie

    Hoe heb je het online sollicitatieproces ervaren? Deze beproefde enquête template stelt vragen over o.a. je website, functiebeschrijving en reactietijd.

  • Tags
    Candidate

    Intakegesprek

    Intakegesprek

    Hoe heb je jouw intakegesprek ervaring met ons ervaren? Gebruik dit enquêtesjabloon om feedback te verzamelen over het intakeproces voor kandidaten.

  • Tags
    Candidate

    Sollicitatiegesprek

    Sollicitatiegesprek

    Hoe heb je jouw sollicitatiegesprek met/via ons ervaren? Gebruik dit sjabloon om feedback te verzamelen over het sollicitatieproces en maak de nodige verbeteringen.

  • Tags
    Candidate

    Afwijzing

    Afwijzing

    Hoe voelde je je na onze beslissing? Gebruik deze enquête template om feedback te verzamelen over het afwijzingsproces en ontdek hoe je dit kunt verbeteren.

  • Tags
    Candidate

    Terugtrekking

    Terugtrekking

    Waarom heb je besloten je terug te trekken? Gebruik dit sjabloon om de redenen achter terugtrekkingen te begrijpen en inzichten te verzamelen voor toekomstige verbeteringen.

  • Tags
    Candidate

    Geplaatst

    Geplaatst

    Gefeliciteerd met je nieuwe rol! Hoe heb je het wervingsproces ervaren? Gebruik dit sjabloon om feedback te verzamelen voordat je daadwerkelijk begint.

  • Tags
    Hiring Manager

    Aangenomen

    Aangenomen

    Hoera! We hebben een nieuwe match. Vraag om een review via bijvoorbeeld Glassdoor of Google en ontdek de ervaringen van klanten die iemand hebben aangenomen.

  • Tags
    CandidateHiring Manager

    Overeenkomst

    Overeenkomst

    Hoe vond je het contractproces? Was het helder en efficiënt? Verzamel feedback over het contractproces met dit sjabloon.

  • Tags
    Candidate

    Onboarding

    Onboarding

    Hoe gaat je nieuwe baan tot nu toe? Gebruik dit enquêtesjabloon om te checken hoe de eerste ervaringen van kandidaten zijn en verzamel feedback voor verbeteringen.

  • Tags
    Hiring Manager

    Quality of Hire

    Quality of Hire

    Hoe beoordeel je het wervingsproces en de kwaliteit van de rol die je hebt gekregen? Met deze enquête template krijg je feedback over de kwaliteit van werving en selectie.

  • Tags
    Candidate

    Betaling

    Betaling

    Hoe heb je jouw betalingservaring ervaren? Gebruik deze enquête template om feedback te verzamelen over het betalingsproces.

  • Tags
    Candidate

    Opdrachtevaluatie

    Opdrachtevaluatie

    Hoe vond je jouw recente opdracht bij/via ons? Verzamel inzichten en verbeter toekomstige samenwerkingen met dit sjabloon.

  • Tags
    CandidateHiring Manager

    Gesprek

    Gesprek

    Hoe heb je onze recente call of meeting ervaren? Verzamel feedback over communicatie en efficiëntie met deze enquête template.

  • Tags
    CandidateHiring Manager

    Net Promoter Score (NPS)

    Net Promoter Score (NPS)

    Hoe waarschijnlijk is het dat je ons aan anderen aanbeveelt? Ontdek met deze enquête template je NPS score en de redenen daarachter.

  • Tags
    CandidateHiring Manager

    Supportticket

    Supportticket

    Hoe heb je de afhandeling van je supportticket ervaren? Met dit sjabloon krijg je inzicht in de klantenservice-ervaring.

Our reviews

What do OTYS users say?

SEARCHABLE ATTRIBUTES, TABS & DASHBOARDS

Two-way integration with OTYS

OTYS - Kandidaat tab met acties via Ratecard

Ready to collect feedback viaOTYS? Let's launch that rocket!

Frequently asked questions

Can’t find the answer you’re looking for? Reach out to our support team, we'll be thrilled to help you!

Are you GDPR compliant?

Yes, we are GDPR compliant of course. If you want to know, please check out our Data Protection Agreement or our Terms & Conditions.

What do you charge per survey that's sent?

We don't charge for surveys sent, we charge per user per month. Your plan includes an unlimited number of surveys sent.

How do you calculate the number of users?

We base the number of (unique) users on the core app(s) your company uses, and that is/are connected to Ratecard. In this case, that is OTYS. So if you make use of 100 user licenses or seats in OTYS, the number of Ratecard users will also be 100.

Why do you charge per user?

There are three reasons why we charge per user:

  • Match & message: We automatically trigger feedback requests based on events happening within OTYS, and match the event’s owner(s). These requests are sent from the owner (= user) him- or herself, so it feels personal and optimal response rate can be achieved.
  • Analytics: The messages sent and feedback collected, are connected to the user(s) in question. This way, you can measure the user’s performance, compare him or her with other users, and ultimately help him or her to improve every day.
  • Dashboard & inbox: Every user can receive (or be excluded from) access to the application, including his or her own dashboard and feedback inbox. With this, (s)he can improve every day and close the feedback loop him- or herself.
Is it possible to make use of multiple brands within an account?

Yes, it's possible to make use of multiple brands. We do charge for additional brands or accounts; also, the enterprise plan is required to make use of multiple brands. Please contact us for more details.

How does it work to have multiple brands within Ratecard?

There are five benefits of making use of a multi-brand account within Ratecard:

  • Branding: Company profiles, review widgets, reports, surveys, and messages can all be designed to perfectly match your brand’s style.

  • Profile & widgetsEach brand has its own company profile and review widgets, and can decide whether to publish it (or not) and which reviews to show on it publicly.

  • AnalyticsBrands’ performance can be compared with one another, e.g. via custom-made dashboards and real-time reports.

  • Access managementYou can(t) decide which users can access which brand(s).

  • Domain(s)We’ll verify your brand’s domain(s) so the delivery rate of messages you’ll send via Ratecard will be optimized.

Is the integration included in the price?

Of course, the integration with OTYS is included. We'll help you set up the integration; no need for technical skills!

Is onboarding included in the price?

Yes, it is. We help you integrate OTYS with Ratecard. Next, we'll help you set up your feedback program(s) - no strings attached. You'll also receive an extensive walk-through of our app if you like. At no additional costs.